Money Healing Club Community Safety & Inclusion Guidelines

You've joined a community where financial healing happens through connection, learning, creativity, and compassion. These guidelines create a container where breakthrough moments and learning can flourish while maintaining clear boundaries.

As you read through these guidelines, remember: we're not here to police your behavior but to co-create a space where everyone can experience financial healing. Your voice matters here, and these guidelines help ensure everyone's voice can be heard. We welcome feedback on this form (with anonymous option).

Our Core Values

💖 Compassion: We acknowledge the complex emotions around money and meet each other with kindness.

🌿 Non-Judgment: We recognize everyone's financial journey is unique and shaped by different circumstances.

✨ Learning: We remain curious and open to new perspectives on our financial lives.

🔄 Activism: We recognize that financial systems are flawed and healing includes working toward more equitable systems. 

What You Can Expect From Us

A Careful Container

We maintain a moderated space where financial healing can happen. Our moderation team works to ensure these guidelines are upheld with consistency and care.

Privacy

We will never share your personal information outside the Club without your consent. Recordings of events are only shared within the community. 

Clear Boundaries

We'll be transparent about what the Money Healing Club is (and isn't). This is a financial learning community, not a substitute for mental health treatment, financial advising, or legal counsel.

Emotional Support

We're committed to hearing and holding your struggles and celebrating your breakthroughs, whether they're emotional insights or practical wins.

What We Expect From You

Privacy Pledge

  • Keep the identities and stories of other members private.

  • Do not share screenshots or recordings from the community anywhere else.

  • You may share your own experiences outside the Club, but not others'.

  • Respect that what's shared here stays here.

Respectful Engagement

  • We have zero tolerance for discrimination, harassment, or hate speech targeting any identity, including but not limited to:

    • Race, ethnicity, or cultural background

    • Gender identity and expression

    • Sexual orientation

    • Religious or spiritual beliefs

    • Disability status

    • Socioeconomic background

    • Immigration status

    • Age

    • Body size and appearance

  • Approach differences with curiosity rather than judgment

  • Honor diverse backgrounds and perspectives

  • Use "I" statements when sharing your experiences

  • Listen actively to others' journeys and offer space. Consider asking for consent before offering advice

Content Boundaries

Content to share: 

  • Personal financial stories and reflections

  • Money wins and setbacks

  • Specific numbers when relevant to your learning

  • Helpful resources that have supported your journey

  • Questions about financial concepts or emotional connections to money

Content to avoid:

  • Unprocessed trauma that needs professional support

  • Financial advice presented as universally applicable

  • Political content unrelated to financial systems

  • Misinformation about financial concepts

  • Detailed crisis situations without support resources

Your Promotions

  • Do not use the community to promote your business, products, or services. The only exception is when a moderator invites self-promotion in a post.

  • Do not solicit other members for business opportunities.

  • You are welcome to describe your business, products or services in your profile.

  • If you have a resource that might benefit the community, please share it in the Circle of Support Space (and make sure your offer aligns with that space’s guidelines).

Mental Health Issues

  • The Money Healing Club provides financial therapy, not clinical mental health treatment.

  • If you're experiencing acute distress such as substance withdrawal or suicidal thoughts, please reach out to a mental health professional.

  • If you need referrals, the moderation team can provide resources. Our go-tos are https://openpathcollective.org + https://www.psychologytoday.com

  • We cannot support crisis intervention within the community. Please call 9-8-8 if experiencing a mental health crisis. 

  • If we observe or receive reports of a mental health crisis, we will contact the member with referrals/resources and pause their membership until they are stable and they request to re-join

Live Event Guidelines

Our live online gatherings are where most of our collective healing happens. To make these times comfortable and fair, we have the following event guidelines:

Educational nature - These sessions are educational and do not replace mental health care or financial, legal, or tax advising.

Privacy - We keep what’s shared here private to the group. If you are bringing a guest, please introduce them so we all know who’s on the call.

Cameras optional - Feel free to turn your camera on or off based on your comfort level.

Self-care is priority - If you feel distressed, do what you need: turn off video, step away, or leave and return when ready.

We're recording - (except for Money Dates and Open Coaching) Recordings are for members who couldn't attend live, not for external sharing.

Focused sharing welcome - We encourage honesty while staying centered on money from an emotional perspective. Engage at the level your nervous system allows for today.

Respectful participation - Please stay muted when not speaking, use the raise hand feature to share, and keep comments brief so everyone has a voice. Lean into the Chat.

Curiosity encouraged – We each bring unique lived experiences to this space. We invite you to listen actively, seek to understand differences, and approach others' stories with openness and respect.

Artistic expression - During art sessions, be gentle with yourself—there's no right or wrong way to create; digital process welcome.

Emotional awareness - Working with money and images can evoke strong feelings; arrange comforts and processing time for yourself during and after the event.

Let us know - If there’s anything you’d like to discuss with the MHC privately, you may DM us or use the feedback form.

This slide starts our live events:

Celebrating Breakthroughs

Financial breakthroughs are the heart of our community. We invite you to:

  • Please share moments of insight in the Main Feed.

  • Acknowledge others' breakthroughs with supportive comments.

  • Remember that breakthroughs come in all sizes—from opening a bank statement without anxiety to negotiating a raise.

When Things Get Difficult

Conflict Resolution

If conflict arises within the community:

  1. Take a pause before responding.

  2. Consider if direct communication would help resolve the issue.

  3. If not, or if direct communication doesn't resolve it, contact a moderator.

  4. Moderators will facilitate conversation or intervene as needed.

  5. All parties will be given an equitable opportunity to share their perspective.

Moderator Accountability

Our moderators are human too. If you feel a moderator's bias has affected you:

  1. You can reach out to Rachel directly at howdy@moneyhealingclub.com.

  2. You can fill out this anonymous feedback form.

  3. Your concern will be taken seriously and addressed promptly.

  4. We commit to ongoing learning about our own biases and blind spots.

Guideline Violations

If these guidelines are not upheld:

  1. First occurrence of mild misconduct: a reminder about the specific guideline breach will be sent via direct message and email.

  2. Second occurrence of mild misconduct: Direct conversation with a moderator and temporary restriction from posting.

  3. Repeated violation or first severe violation: Immediate removal from the community

  4. We reserve the right to adjust our responses to misconduct depending on the context in order to protect the community.

Our goal is always education and growth, not punishment.

Emergency Protocol

If you or someone else in the community appears to be in crisis on a live call or as evidenced in the forums:

  1. The moderation team will reach out privately (note: we do not collect phone numbers or addresses, so our outreach is limited to email)

  2. We'll provide crisis resource information

  3. We may temporarily pause community engagement if it seems harmful

  4. We'll follow up appropriately while respecting privacy

A Few Emergency Resources:

  • For threats to life and limb: 911

  • National Suicide Prevention Lifeline: 988

  • Mental Health Crisis Text Line: Text HOME to 741741

  • Domestic Violence Hotline: call 800-799-7233 or text BEGIN to 88788

Our Ongoing Commitment

These guidelines are a living document that will evolve with our community. We welcome your feedback on how to make our container safer and more conducive to healing via this anonymous feedback form or with a comment below.

The Money Healing Club is committed to creating a space where financial breakthroughs can happen through consistent support, creative exploration, and compassionate community.

By participating in our community, you agree to uphold these guidelines and contribute to a healing environment for all.

Membership & Refund Policy

Our Commitment to Value

We pour our hearts into making the Money Healing Club a transformative space. To sustain this work and our community:

  • Monthly membership fees are non-refundable

  • We do not offer prorated refunds for partial months

  • Your investment supports ongoing community maintenance and development

Exception Circumstances

We may issue refunds if:

  • We've failed to uphold these community guidelines

  • Technical issues on our side have prevented access to club resources for an extended period

  • Extenuating circumstances arise (evaluated on a case-by-case basis)

If you're considering cancellation, we encourage you to:

  1. Reach out to share your experience first

  2. Allow us the opportunity to address any concerns

  3. Consider whether your discomfort might be part of the growth process

How to Cancel

You can cancel your membership anytime through your account settings. Access to community resources will continue until the end of your current billing period.

💸 Rachel and the Money Healing Club Team 👯

The guidelines are an extension of our legal limitations as defined in your membership agreement: Disclaimer — Money Healing Club